Free Shipping Worldwide

Shipping/Returns Policy

KALIOPI ELENI SHIPPING AND RETURNS*

Shipping is free if your purchase is over $150* (Australia only)

We value your shopping experience and online purchase with us. We will do everything to make your shopping experience and purchase the very best. Please expect your shipment to arrive in perfect condition. *Shipping is free if your purchase is over $150, and your delivery address is within Australia. International deliveries can be shipped standard or express for expedited delivery.

If you need your purchase delivered fast, we offer same day deliveries (limited by city location) express and overnight.

WITHIN AUSTRALIA

Free shipping if your purchase is over $150** (allow 2+ business days)
Express (next business day within Express Post network) $15.00

INTERNATIONAL*** (shipping from Australia)

Standard (6+ business days) $38.00
Express (2-4 business days) $55.00
Overnight (1-3 business days) $105.00

* shipping rates subject to change without notice
** weighs up to 1 kg and delivery address is within Australia
***excludes any time in customs and delays due to weather or any other unforeseen circumstance.

Please message the Kaliopi Eleni shipping team if you have any shipping questions?

RETURNS POLICY

RETURNS & EXCHANGES

We will happily refund or exchange your item if it has not been worn, washed or damaged in anyway and has all the original swing tags intact. Exchanges are subject to availability. All returns must be made within 7 days of receiving your goods. Intention to return any item must be made within 24 hours of delivery via email.
There are no returns on custom made items.

DAMAGED / FAULTY GOODS

Before we dispatch your order, we personally inspect your items and carefully pack them to ensure they leave and arrive in perfect condition. In the event that your goods are not in a satisfactory condition on arrival please notify our team immediately via email.

SALE ITEMS

Please note that all Items on sale are not eligible for an exchange or a refund.